REAA
Consumer Information
The Real Estate Agents Authority (REAA) website provides information to anyone thinking of buying or selling a property in New Zealand. This includes information on topics such as agency agreements, sale and purchase agreements, licensing, commission, sales options and advertising.
There is also information on how to make a complaint if you are unhappy with the real estate services you have received or have problems with a real estate transaction.
Approved Guides
To protect you, and to ensure you have the information you need at two important stages of the process of buying or selling residential property, two approved guides have been developed by the Real Estate Agents Authority.
It is important to note that an agent must not enter into an agency agreement with you for the sale of a residential property unless he or she has provided you with a copy of the approved guide relating to agency agreements, before the agreement is signed. You must sign an acknowledgment that you have received the guide.
Similarly, before you sign a sale and purchase agreement for a residential property the agent must
give you a
copy of
the approved guide relating to sale and purchase agreements. You must sign an acknowledgment that
you have
received
the guide.
Further information can be found here in the Approved Guides section of the REAA website.
Complaints
To find further information on how to make a complaint and the complaint process in the Complaints
Section on
the REAA
website.
If you would like to lodge a complaint, you can to download the REAA Complaint Form
Fact Sheets
The following downloadable fact sheets have been developed to provide you with information on the buying and selling process:
- Your guide to selling a home
- Home buyers' guide
- Advertising Information Sheet
- Auctions Information Sheet
- Buyers agents Information Sheet
- Commission Information Sheet
- Conflicts of Interest Information Sheet
- Disclosure Information Sheet
Other helpful links:
